IT

Insight Analyst

Full Time

Job Title: Insight Analyst

Salary: £28,000-£35,000

Location: Manchester

Who are we?

Zuto is a market place connecting customers, lenders and dealers. Our reason for being is to transform the car finance experience with simplicity and integrity.

Located across two sites, our vastly talented team of Marketeers, Product Owners and Technology experts are based in our Manchester city centre office, whilst our passionate team of car buying experts are situated in our Macclesfield contact centre.

We believe in enabling our team of over 300 Zutonites to work autonomously within an energising and inspiring environment. Our team work productively and imaginatively when they are free from rigid hierarchy and structures, focused on solving customer problems and delivering a world class customer journey. Zuto’s flexible and supportive approach empowers achievement and the delivery of outstanding results.

Zuto has a solid history and we are building on these strong foundations to bring about industry transformation by applying internet economy business methodologies to completely re-define the customer experience and reset expectations, with the goal of reducing the process, which currently can take days, to one hour or less.

Once perfected in the UK, we believe that the business model can be replicated internationally and that Zuto can become a global enterprise.

Zuto is backed by SEP, the award winning London and Glasgow based private equity fund. SEP have a strong track record in investing in and supporting ambitious, high growth technology companies and have recently successfully sold Skyscanner and Matchesfashion.com.

Role Responsibilities

Understand performance across the business to identify areas for improvement
Produce insightful analysis to improve customer outcomes and drive business and commercial growth
Interpret large volumes of data and create actionable insight that can be delivered to various stakeholders
Identify areas of opportunity and clearly present actionable recommendations, proposing new ideas to achieve better outcomes
Provide ad-hoc analysis and deeper dives into areas of opportunity
Drive growth in the business by empowering relevant product and operational teams achieve their goals
Build positive working relationships with key stakeholders around the business
Devise and develop reports & dashboards relevant to the business
Support specific business areas to automate impactful and useable visualisations & internal reports
Help the Insights Team strengthen a company-wide data-driven culture
Provide support and training to help develop a culture of data analysis across the wider business
Drive forward an experimental culture – design data led experiments to drive business growth
Work with the Data Squad to ensure data consistency across different data stores

Experience, skills and qualifications required

Excellent analytical skills
Excellent attention to detail and levels of accuracy within analysis
Strong knowledge of Excel
Strong SQL knowledge
Strong visualisation and reporting skills
Strong stakeholder management
Evidence of delivering insight which has produced tangible improvements
Ability to derive insights from complex data sets and deliver recommendations in a simple and comprehensive way
The ability to identify opportunities in the data which will benefit the customer
Flexibility to analyse various functions across the business
Excellent communication / interpersonal skills both written and verbal
Willingness to investigate and utilise new technologies and analytical tools
Previous use of Tableau would be advantageous
Experience working with pricing and/or lenders in the financial industry would be advantageous

What this role and Zuto will offer you

This role is an amazing opportunity for someone to help develop their analytical career and whilst playing a crucial part in delivering the growth ambitions of the company strategy, alongside having a positive impact on the business.
We’re all about enjoying our journey as Zutonites too, from companywide events to team nights out – awards evenings to our internal recognition scheme, we ensure our Zutonites are recognised for values driven and performance-based achievements.
We also look after our team for the important stuff too; our cashback health provider covers you for a multitude of treatments and services, including prescriptive, optical and dental as well as massages and specialist therapies.
We also offer access to EAP, independent financial advice and a fast track GP service, income protection and discounted perks for travel, cinema and theme parks – plus much more!
Upon joining us you’ll be entitled to 25 holidays, plus bank holidays.
You’ll also be eligible for your birthday day off and a charity day to use as you choose – our talented Zutonites are encouraged to support our local community through our charitable initiatives but you can also use the day to give back to a group of your choice.
Applicant rank
Top 25% of 34 applicants
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Emily Firth 1st
Talent Acquisition Manager at Zuto

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Job Details
Seniority Level
Mid-Senior level

Industry
Financial Services Automotive
Employment Type
Full-time

Job Functions
Analyst